How do I know if my order has been received?
You will receive an auto-generated e-mail letting you know we have received your order.How do I know when my order is ready?
You will receive an auto-generated e-mail letting you know your order is ready for pick up in store or has been shipped to you.I placed my order this morning. Why haven't you received it yet?
You will receive a pending order number and then will finalize the order by clicking on the PLACE ORDER button. Depending on your browser cookie settings, the order may still be pending on your computer.I can't remember my login or password. What do I do now?
If you need your password, you can have it e-mailed to you by following the link Forgot your password? Click here. If you need your login name, please call The Paper Tree at (253) 931-3961. I have a scholarship, a financial aid account, or an agency funded account. Can I buy my books online?
No, we can only accept Visa or Mastercard for online orders.I can't find the class I am taking?
Please be advised you need to know your course number and section letter to your order your book. (Example: Hist 200 DE) If your course number and/or section letter is not an option, we have not received the book information for your class yet. As soon as we have the book information, we will update the website. Please check back periodically for updates.Where can I pick up my order?
Orders that request pick up in store can be picked up in the bookstore. The online orders pick up area is located at the stock room entrance. As you enter the store, follow the right wall just past the backpacks to the stock room door. You will need to show photo ID and sign for your order.
